The Five W's of Business Process Automation (BPA)
Updated: Mar 30, 2018
Henry Ford invented the assembly line in 1913. The concept of Business Process Automation (BPA) is not new. The game-changer today is the volume, the availability of data, and capabilities for processing it. Old-school methods still apply however, so don't be overwhelmed. The main thing is to get started!
There are five questions to ask when considering BPA:
What will create at least a 30-50% improvement and how to measure it? What is our business process and how will it change? What can we stop doing? What can we do differently or better? What new capabilities will this create? How will we leverage the excess capacity? How can we focus our people more productively?
Why is the investment worthwhile and where do you see a return? What is the business case? What new capabilities will this create? What is the cost of not moving forward? What are the hard and soft benefits? How can that be measured? What are the goals?
Where will business functions, capability and data reside? What are the options? Where will this take place? How will the data flow? How does this inform or fit in with our Business Digital Strategy?
Who is involved or affected? Who should be engaged in the evaluation? Who will be impacted, when and how? What are the change management implications?
When should we act and how do we catch up? Your digital strategy development should already be under way. What will be implemented, and when? What are the immediate next steps?
Top-Quartile Performance Institute (TQPI)
Considering Business Process Automation? TQPI has decades of experience linking strategy to business outcomes. Contact us for a free thirty-minute Issues and Opportunity Analysis.